1. Introduction

Welcome to JewelleryHub. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Account credentials

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data (country, city)
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Specifically:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication)
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and optimize our services.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

4. Google Analytics

We use Google Analytics to track and analyze user behavior on our website. Google Analytics collects information such as:

• Page views and navigation patterns
• Product views and interactions
• Checkout and purchase events
• Geographic location (country and city - aggregated data)
• Device and browser information

This data is used to:

• Understand user behavior and preferences
• Analyze conversion funnels
• Track sales and revenue
• Improve website performance and user experience
• Generate location insights (aggregated country and city data)

Google Analytics uses cookies and may collect your IP address. We have enabled IP anonymization to protect your privacy. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

5. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze user behavior and preferences
• Prevent fraud and ensure security
• Comply with legal obligations

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We store aggregated location data (country and city counts) for analytics purposes without identifying individual users.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for analytics tracking

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting business, including:

• Payment processors (Paystack)
• Shipping and delivery services
• Analytics providers (Google Analytics)
• Email service providers

These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: